Shipping & Returns

Shipping

• Free standard shipping on every U.S. order — no minimum purchase.
• We ship to all 50 U.S. states and APO/FPO addresses. We do not currently ship internationally.
• Orders are processed within 1–3 business days (excluding weekends and U.S. holidays).
• Estimated delivery is 5–10 business days from purchase. Items in the same order may ship separately.
• A tracking number is emailed to you as soon as your order ships.

Returns

We want you to love your purchase. If you don't, you may return most items within 30 days of delivery.

• Items must be unused, in their original condition and packaging.
• For health and hygiene reasons, opened beauty, skincare, fragrance and supplement products can't be returned unless they arrived damaged or defective.
• To start a return, email support@brisktrove.com with your order number. We'll reply with return instructions.
• Return shipping costs are the customer's responsibility unless the item arrived damaged, defective or incorrect.

Refunds

Once your return is received and inspected, we'll email you and issue a refund to your original payment method within 5 business days. Original shipping charges are non-refundable.

Damaged, defective or wrong items

If something arrives damaged or isn't what you ordered, email us within 7 days of delivery with your order number and a photo. We'll send a free replacement or issue a full refund — no need to send the item back in most cases.

Lost packages

If your tracking shows no movement for 5 business days, or your package is marked delivered but you can't find it, contact us and we'll work with the carrier to resolve it.